CALL CENTER SCHOOL, THE

615-812-8400

568 Grant Hwy
Lebanon, Tennessee   37090-7176 , USA

http://www.thecallcenterschool.com

Fax: 931-358-3900

The Call Center school provides training for all levels of personnel in a call/contact center. Programs are available in public or private classroom or web seminars. Books are also available and consulting services are provided to call centers.

Products & Services

  • Training
  • Callcenter
  • Contaccenter
  • Agent
  • Supervisor
  • Teamleader
  • Manager
  • Director
  • Operation
  • Qualitycontrol
  • Workforcemanagement
  • Consulting
  • Classroom
  • Webinar
  • Books
  • Recruiting
  • Hiring
  • Retention
  • Service
  • Customer

Contract References

  • - The Call Center School
Year Established 2001
Annual Sales Below US$1 Million
Business Type Service
Ownership Woman owned

Web Site Results

Public Classroom Training
...Assurance Telephone Sales Customer Surveying Classroom Training Public
Classroom Training
Call Center Training
...focus on customer satisfaction and retention, frontline training programs should also ...running a business. A successful call center manager must be competent not only ...for frontline staff, supervisors, and managers. view details Top
Operations/Business Management...
...Web Seminars Operations/Business Management Classroom Training Operations/Business Management Books
Call Center Supervision...
...Assurance Telephone Sales Customer Surveying Classroom Training e-Learning Frontline eLearning Call ...Keepers: Proven Strategies for Staff Retention (e-Learning): This self-paced, 3-module e-...for call center supervisors and managers. Students will learn

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