CALL CENTER SCHOOL, THE

615-812-8400

568 Grant Hwy
Lebanon, Tennessee   37090-7176 , USA

http://www.thecallcenterschool.com

Fax: 931-358-3900

The Call Center school provides training for all levels of personnel in a call/contact center. Programs are available in public or private classroom or web seminars. Books are also available and consulting services are provided to call centers.

Products & Services

  • Training
  • Callcenter
  • Contaccenter
  • Agent
  • Supervisor
  • Teamleader
  • Manager
  • Director
  • Operation
  • Qualitycontrol
  • Workforcemanagement
  • Consulting
  • Classroom
  • Webinar
  • Books
  • Recruiting
  • Hiring
  • Retention
  • Service
  • Customer

Contract References

  • - The Call Center School
Year Established 2001
Annual Sales Below US$1 Million
Business Type Service
Ownership Woman owned

Web Site Results

The Power of One - Call Center Book - The Call Center School
...Professionals Partners Category Navigation: Certifications Books Frontline ...in any of the Frontline, Supervisor, Workforce Management, Operations/Business Management, ...Power of One - Frontline Fundamentals Book: The Power of One is
Tools & Resources
...AM CT Sales Coaching for Supervisors Techniques for Maximizing Sales July ...Management (3-day Workshop) Certification Bootcamp Books The Power of One: An ...One: An easy-to-read book that shows each
Operations/Business Management...
...Professionals Partners Category Navigation: Certifications Books Web Seminars Frontline Fundamentals Call ...in any of the Frontline, Supervisor, Workforce Management, Operations/Business Management,
Call Center Staffing: Practical Guide to Workforce Management...
...Professionals Partners Category Navigation: Certifications Books Web Seminars Frontline Fundamentals Call ...in any of the Frontline, Supervisor, Workforce Management, Operations/Business Management, ...Assurance tracks. Call Center Staffing Book: Call Center Staffing:
Call Center Training
...In addition to company-specific supervisor programs that provide training for ...and so forth), call center supervisors also need to know how ...training, web seminars, e-learning programs, books and workbooks, or

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