CALL CENTER SCHOOL, THE

615-812-8400

568 Grant Hwy
Lebanon, Tennessee   37090-7176 , USA

http://www.thecallcenterschool.com

Fax: 931-358-3900

The Call Center school provides training for all levels of personnel in a call/contact center. Programs are available in public or private classroom or web seminars. Books are also available and consulting services are provided to call centers.

Products & Services

  • Training
  • Callcenter
  • Contaccenter
  • Agent
  • Supervisor
  • Teamleader
  • Manager
  • Director
  • Operation
  • Qualitycontrol
  • Workforcemanagement
  • Consulting
  • Classroom
  • Webinar
  • Books
  • Recruiting
  • Hiring
  • Retention
  • Service
  • Customer

Contract References

  • - The Call Center School
Year Established 2001
Annual Sales Below US$1 Million
Business Type Service
Ownership Woman owned

Web Site Results

Operations/Business Mgmt
...in any of the Frontline, Supervisor, Workforce Management, Operations/Business Management, ...per page Making the Match: Recruiting and Hiring Call Center Staff (e-
Operations/Business Mgmt.
...in any of the Frontline, Supervisor, Workforce Management, Operations/Business Management, ...workforce management for call center supervisors and managers. Students will learn ...to Cart Making the Match: Recruiting, and Hiring Call
Tools & Resources
...AM CT Sales Coaching for Supervisors Techniques for Maximizing Sales July ...in any of the Frontline, Supervisor, Workforce Management, Operations/Business Management,
Call Center Training
...In addition to company-specific supervisor programs that provide training for ...and so forth), call center supervisors also need to know how
Workforce Management Check-Up
...interview your frontline staff and supervisors, management team, and WFM specialists; ...in any of the Frontline, Supervisor, Workforce Management, Operations/Business Management,

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